OKRs should have an opinion. Without one, teams lack clear direction. Here's how to write unambiguous objective statements.
What’s the difference between a user outcome and a business outcome?
Posted on February 6, 2023.Outcomes are measures of behavior. Here's the difference between a business outcome and a user outcome and why it matters.
Why aren’t learning and experimentation corporate values?
Posted on January 30, 2023.Despite decades of advice and proof that building learning into our work improves results, organisations are still resistant. Why is that?
Strong opinions, loosely held
Posted on January 23, 2023.The key to reducing analysis paralysis and amplifying evidence-based decisions is knowing when to let an idea go.
OKR and Scrum
Posted on January 16, 2023.OKR require agility to succeed. The basics of Scrum provide the exact right scaffolding for this.
Declaring Goal Bankruptcy
Posted on January 9, 2023.Start the year by erasing all of your goals and do this instead.
How One Lawyer Learned To Love OKRs
Posted on December 26, 2022.Everyone makes a product. Everyone has customers. Even those who don't think they do. Here's a quick story about making that obvious.
What OKRs Mean for Middle Managers
Posted on November 28, 2022.Middle managers can strongly influence the success of OKRs. Here’s how their job changes to support these new goals.
The Words We Use to Avoid Accountability
Posted on November 21, 2022.We say these words all the time yet they mean nothing. Here's a list of phrases to avoid and what to use instead.
OKR Anti-pattern: Using measures of system behavior
Posted on November 14, 2022.Measuring the performance of our products and services can easily get confused with measuring our users' behavior. Here's how to avoid that.