How to use product thinking to de-risk your agile implementation.
What’s the difference between a user outcome and a business outcome?Posted on February 6, 2023.
Outcomes are measures of behavior. Here's the difference between a business outcome and a user outcome and why it matters.
Why aren’t learning and experimentation corporate values?Posted on January 30, 2023.
Despite decades of advice and proof that building learning into our work improves results, organisations are still resistant. Why is that?
Strong opinions, loosely heldPosted on January 23, 2023.
The key to reducing analysis paralysis and amplifying evidence-based decisions is knowing when to let an idea go.
Everyone Must Talk to CustomersPosted on December 12, 2022.
Whether you’re a leader, engineer or someone else who isn’t usually associated with “getting to know the customer”, there's no excuse for not talking to your audience.
What are you trying to learn?Posted on December 5, 2022.
Doing customer interviews is great! Doing it with a clear sense of what you’re trying to learn is even better. Here’s why.
How to use time boxes to design experimentsPosted on October 24, 2022.
Running experiments in a corporate environment can be daunting. Here's one trick to help bring good ideas into perspective.
Business Problem Statements vs Opportunity StatementsPosted on October 10, 2022.
Defining your work is crucial to creativity, innovation and agility. Here are two templates to help your team do that.
The Truth CurvePosted on September 12, 2022.
As we experiment we learn and through that learning we earn the right to invest more in our ideas. The Truth Curve makes that obvious.
FAQ: What is shared understanding?Posted on August 1, 2022.
In this short video I answer one of the most commonly asked questions I hear: what is shared understanding and why is it valuable?