A short video walking through how to come up with lightweight experiment ideas from a business problem and solution hypothesis.
How do you measure product discovery?
Posted on October 23, 2023.If we're going to invest in lean ux and product discovery we should be able to measure its impact. Here's how to do that.
Case Study: How 3 startups built their customer discovery practice
Posted on September 11, 2023.3 startups share how they think about and execute customer research and the impact it's had on their business
Who owns product discovery?
Posted on August 21, 2023.How do we create a process where every role has customer access in an effective and sustainable way? Here are some thoughts.
Framework names don’t have to have baggage
Posted on August 7, 2023.The names of our processes can sometimes be the thing that keeps adoption low. Here’s a way to rethink that.
Process Experiments
Posted on April 3, 2023.How to use product thinking to de-risk your agile implementation.
What’s the difference between a user outcome and a business outcome?
Posted on February 6, 2023.Outcomes are measures of behavior. Here's the difference between a business outcome and a user outcome and why it matters.
Why aren’t learning and experimentation corporate values?
Posted on January 30, 2023.Despite decades of advice and proof that building learning into our work improves results, organisations are still resistant. Why is that?
Strong opinions, loosely held
Posted on January 23, 2023.The key to reducing analysis paralysis and amplifying evidence-based decisions is knowing when to let an idea go.
Everyone Must Talk to Customers
Posted on December 12, 2022.Whether you’re a leader, engineer or someone else who isn’t usually associated with “getting to know the customer”, there's no excuse for not talking to your audience.