Tag: okrs
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Does being customer-centric risk the success of the business?
Every time you make a business decision it affects the customer. Arguing that being “customer-centric” in short-sighted risks an exodus…
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How a 60,000 person company scaled their OKRs
Here are 3 takeaways from a case study on a large telco’s implementation of OKRs at scale.
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B2B Customers are Humans Too!
We’re quick to generalize our B2B clients as one entity. In reality there are many humans in your B2B value…
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The OKRs of Book Writing (or How I wrote OKRs for our book launch)
Here is how I came up with OKRs for our new book on the topic of…OKRs.
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Revenue isn’t everyone’s goal
An OKR shortcut is to give everyone revenue goals. It doesn’t work. Here’s why.
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OKRs for Transformation Efforts
Transformation efforts need goals too. OKRs can be those goals but they need to focus on the right target audience.…
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UX Designers Should Write OKRs
Don’t write your OKRs without involving a UX designer. They are the staunches advocate for customer behavior goals.
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Always add numbers to your key results
Quantifying your key results is not only critical to your success but it also tells you when you’re done. Why…
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OKR Success Tip: The Quarterly Check-in
Committing to a new way of working is risky. Reduce that risk by shortening the time between check-ins and course…
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Process Experiments
How to use product thinking to de-risk your agile implementation.