coaching, training & keynotes

Jeff Gothelf on stage presenting in front of an audience with a large screen behind him


In a world of continuous change, improvement and optimisation the delivery of products to market is no longer the right measure of success. Instead we must focus on outcomes — meaningful changes in human behavior — to tell us if we’ve delivered anything valuable to our customers.

I teach executives and teams — through remote training, workshops, keynotes, & books — to focus on their customers, learn from mistakes and create a customer-obsessed culture based in humility and agility that continuously improves their products and services and the way they work.

I am the co-author of Sense and Respond, Lean UX and Lean vs Agile vs Design Thinking. My most recent book is called Forever Employable: How to stop looking for work and let your next job find you.

“Jeff Gothelf is a true agility expert: a great teacher, storyteller and consultant. He worked with our entire top and middle management to evolve agility thinking in our organization. He provided the ground for improved cross-functional collaboration and outcome orientation.”

Nicole Gerhardt, Chief Human Resources Officer, Telefónica Deutschland Holding AG



“The engagement with Jeff was a valuable lens on the transformational journey that product teams have to undertake. Roadmaps, OKR setting through the organisation, failing fast, and value of retrospectives are all lessons we need to incorporate on a daily basis. Jeff is a pleasure to listen to and his words of advice reverberate days after the workshop. I would definitely do this again.”

Supriya Uchil, Chief Product Officer at Rentalcars.com

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