Tag: lean startup
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Talking to customers is not a waste of a developer’s time
Everyone should talk to customers. Most companies buy the idea. They also believe it’s a waste of time with developers.…
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What’s the difference between a user outcome and a business outcome?
Outcomes are measures of behavior. Here’s the difference between a business outcome and a user outcome and why it matters.
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Why aren’t learning and experimentation corporate values?
Despite decades of advice and proof that building learning into our work improves results, organisations are still resistant. Why is…
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What are you trying to learn?
Doing customer interviews is great! Doing it with a clear sense of what you’re trying to learn is even better.…
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The Truth Curve
As we experiment we learn and through that learning we earn the right to invest more in our ideas. The…
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FAQ: How do I get my organization to try Lean UX?
New ways of working can be risky and scary for large organisations. To increase their chances of adoption and success…
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FAQ: What is shared understanding?
In this short video I answer one of the most commonly asked questions I hear: what is shared understanding and…
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The Magic Interview Question
Get the most relevant stories from your customers with this one, simple question.
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OKR Leadership: Without Product Discovery Your Teams are Just Guessing
Setting up goals is the beginning of your OKR journey. The next step is understanding how you, as a leader,…
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What’s new in the latest edition of lean ux?
Here are some of the big highlights from the new 3rd edition of the lean ux book, available now.