New ways of working can be risky and scary for large organisations. To increase their chances of adoption and success treat them like products.
In this short video I answer one of the most commonly asked questions I hear: what is shared understanding and why is it valuable?
Get the most relevant stories from your customers with this one, simple question.
Setting up goals is the beginning of your OKR journey. The next step is understanding how you, as a leader, must support product discovery.
Here are some of the big highlights from the new 3rd edition of the lean ux book, available now.
Your company’s digital transformation diet should consist of a mix of fast food type trainings and long-term transformation diets supported by coaches. Here’s why.
Being done with digital work no longer makes sense. Here's why.
Businesses are cyclical. Thinking about when you're going to plant vs harvest ensures we've always got new ideas to try and grow.
There is a lot of confusion around the terms output, outcome, impact and KPI. Here is what each one means and how they relate to each other.
We all know go to the gemba tell us to go and see and we inspect and adapt. But there’s another part to it — showing respect to the people we seek to improve. Here’s why.