Category: Research
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Selling underwear: How developers learned to love talking to customers
Not everyone wants to do product discovery but everybody should. Here’s a story about one way I convinced a group…
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Do OKRs work with Jobs to Be Done?
Do OKRs work with jobs to be done? They do. Here’s how.
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Constraints are the hidden source of innovation
There are always excuses for why our teams can’t innovate or be agile. Constraints shouldn’t be one of them. In…
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Racing for the bronze: how to redefine goals for agile teams
If your team is struggling to deliver top-notch work, you’ll need to revisit your definition of done.
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Optimize your process for decision-making, not dogma
Earlier this year I held a webinar panel with Sense & Respond Press author Randy Silver about his new book,…
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There are infinite ways to solve your business problems. Which one is right?
The team works for multiple weeks, sometimes months. And we launch, fingers crossed, looking daily (sometimes hourly) to see if…
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Without psychological safety there is no learning and there is no agility
If teams don’t feel safe sharing what they’ve learned, they’ll never be agile. Psychological safety ensures teams doing discovery can…
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The Hypothesis Prioritization Canvas
How to prioritize your hypothesis so you know what to test first.
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The Lean UX Canvas
(Lean UX Canvas V2 is now live and a brand new video showing how to use the Lean UX Canvas…
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There is no such thing as a killer feature
The other night we had reason to celebrate. Something we’d been waiting on for 2 years had finally come through.…