Category: Research
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FAQ: How do I find B2B customers to talk to?
Finding customers and users to speak with in a B2B product company can be hard. Here are 5 ways to…
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The Magic Interview Question
Get the most relevant stories from your customers with this one, simple question.
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Using OKRs to Decide When to Kill Features
Understanding when a feature stops delivering user value is crucial to prioritising where your team works. OKRs can help you…
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OKRs AND UX
Objectives and Key Results offer a new opportunity for user experience and design work to make a powerful impact on…
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When is Amazon done?
Being done with digital work no longer makes sense. Here’s why.
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Inspect and adapt, with respect
We all know go to the gemba tell us to go and see and we inspect and adapt. But there’s…
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How to use the Lean UX Canvas
This short video explains how to use the Lean UX canvas.
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The Work
There’s so much more to product development than writing code. Here is what The Work consists of and why you…
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“Intuitive UI” is not a feature
Do the work to define what will make your user interfaces and experiences, intuitive, compelling and successful.
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Humility is the key to agile culture
Humility is the key to leading and building agile teams and organizations. Here’s why.