We all know go to the gemba tell us to go and see and we inspect and adapt. But there’s another part to it — showing respect to the people we seek to improve. Here’s why.
This short video explains how to use the Lean UX canvas.
There’s so much more to product development than writing code. Here is what The Work consists of and why you should make time to do it.
Do the work to define what will make your user interfaces and experiences, intuitive, compelling and successful.
Humility is the key to leading and building agile teams and organizations. Here’s why.
Not everyone wants to do product discovery but everybody should. Here's a story about one way I convinced a group of reluctant developers to meet their users.
Do OKRs work with jobs to be done? They do. Here's how.
There are always excuses for why our teams can’t innovate or be agile. Constraints shouldn’t be one of them. In fact, they can be the source of these desired qualities. Here’s why.
If your team is struggling to deliver top-notch work, you'll need to revisit your definition of done.
Just because it's part of The Process doesn't mean it's the best way to do things. Earlier this year I held a webinar panel with Sense & Respond Press author … Continue reading Optimize your process for decision-making, not dogma