Author: Jeff Gothelf
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What should be included in a business case?
Most enterprise companies require business cases to fund work. Most business cases are fabrications. What should we actually put in…
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Some products are mandated. They shouldn’t suck.
You’re going to work on projects that don’t make sense to you. This doesn’t mean your work should be of…
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Who owns product discovery?
How do we create a process where every role has customer access in an effective and sustainable way? Here are…
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UX Designers Should Write OKRs
Don’t write your OKRs without involving a UX designer. They are the staunches advocate for customer behavior goals.
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Framework names don’t have to have baggage
The names of our processes can sometimes be the thing that keeps adoption low. Here’s a way to rethink that.
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OKRs for Service Businesses
You can write objectives and key results for services businesses. Just make sure to focus on the right behaviours. Here…
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OKR Pro Tip: Change the question you’re asking
OKRs can be a big change. Reduce the risk by notching small wins. One way is by changing the questions…
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Always add numbers to your key results
Quantifying your key results is not only critical to your success but it also tells you when you’re done. Why…
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OKR Success Tip: The Quarterly Check-in
Committing to a new way of working is risky. Reduce that risk by shortening the time between check-ins and course…
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Good Storytelling is Good Product Management
Every artefact and deliverable a product manager creates is an opportunity to tell a story to drive alignment, direction and…