Tag: Product Management
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How I got fired for offering to improve a product
Despite your best intentions, some stakeholders and clients just won’t want to hear how you might improve on their ideas.…
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Can you solve for the business without solving for customers?
Solving for the business means solving for the customer. Every time. Here’s why a customer-centric approach always works.
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Is Agile over?
Agile has been the top business management process for over 20 years. Lately disenchantment with it has grown, Is Agile…
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In defense of vanity metrics
We’ve been told for 15 years that vanity metrics are bad. They aren’t. Here are two good examples of vanity…
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Connecting Lean UX, Sense & Respond, and OKRs: A Customer-Centric Journey
How the books Lean UX, Sense & Respond and Who does what by how much? connect to each other and…
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Aligning, Not Cascading, OKRs with an OKR Lineage
Cascading OKRs is an anti-pattern to be avoided in large scale OKR implementations. Here’s what to do instead.
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We are all product managers now
There is no need to subdivide the product manager role into product owner and business analyst anymore. We are all…
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How I break down hypotheses to make them easier to test
I teach teams to write hypotheses but they always end up too big. Here’s how I break them down into…
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Why is it so hard to admit there’s uncertainty in our work?
No matter how much technology improves to help us sense and respond we continue to run up against the risky…
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OKRs Promote—and Help Facilitate—Good Research and Design
OKRs demand good research. They demand good design. If you’re not conducting research with your customers, how can you possibly…