Start the year by erasing all of your goals and do this instead.
Everyone makes a product. Everyone has customers. Even those who don't think they do. Here's a quick story about making that obvious.
This is the simplest way to come up with your comprehensive product strategy.
Whether you’re a leader, engineer or someone else who isn’t usually associated with “getting to know the customer”, there's no excuse for not talking to your audience.
Doing customer interviews is great! Doing it with a clear sense of what you’re trying to learn is even better. Here’s why.
Middle managers can strongly influence the success of OKRs. Here’s how their job changes to support these new goals.
We say these words all the time yet they mean nothing. Here's a list of phrases to avoid and what to use instead.
Measuring the performance of our products and services can easily get confused with measuring our users' behavior. Here's how to avoid that.
Disciplines that function as services to product teams can have OKRs too. Here are two ways to think about how to do that.
Running experiments in a corporate environment can be daunting. Here's one trick to help bring good ideas into perspective.