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How One Lawyer Learned To Love OKRs

Posted on December 26, 2022.

Everyone makes a product. Everyone has customers. Even those who don't think they do. Here's a quick story about making that obvious.

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Everyone Must Talk to Customers

Posted on December 12, 2022.

Whether you’re a leader, engineer or someone else who isn’t usually associated with “getting to know the customer”, there's no excuse for not talking to your audience.

What are you trying to learn?

Posted on December 5, 2022.

Doing customer interviews is great! Doing it with a clear sense of what you’re trying to learn is even better. Here’s why.

What OKRs Mean for Middle Managers

Posted on November 28, 2022.

Middle managers can strongly influence the success of OKRs. Here’s how their job changes to support these new goals.

Discipline-specific OKRs

Posted on November 7, 2022.

Disciplines that function as services to product teams can have OKRs too. Here are two ways to think about how to do that.