Tag: Okr
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You can’t control your customers’ users
When working in B2B2C it can be tempting to set goals based on end user behavior. That’s risky and may…
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Writing unambiguous objectives
OKRs should have an opinion. Without one, teams lack clear direction. Here’s how to write unambiguous objective statements.
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What’s the difference between a user outcome and a business outcome?
Outcomes are measures of behavior. Here’s the difference between a business outcome and a user outcome and why it matters.
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Why aren’t learning and experimentation corporate values?
Despite decades of advice and proof that building learning into our work improves results, organisations are still resistant. Why is…
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OKR and Scrum
OKR require agility to succeed. The basics of Scrum provide the exact right scaffolding for this.
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Declaring Goal Bankruptcy
Start the year by erasing all of your goals and do this instead.
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How One Lawyer Learned To Love OKRs
Everyone makes a product. Everyone has customers. Even those who don’t think they do. Here’s a quick story about making…
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What OKRs Mean for Middle Managers
Middle managers can strongly influence the success of OKRs. Here’s how their job changes to support these new goals.
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The Words We Use to Avoid Accountability
We say these words all the time yet they mean nothing. Here’s a list of phrases to avoid and what…
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OKR Anti-pattern: Using measures of system behavior
Measuring the performance of our products and services can easily get confused with measuring our users’ behavior. Here’s how to…