How do we create a process where every role has customer access in an effective and sustainable way? Here are some thoughts.
UX Designers Should Write OKRs
Posted on August 14, 2023.Don’t write your OKRs without involving a UX designer. They are the staunches advocate for customer behavior goals.
Framework names don’t have to have baggage
Posted on August 7, 2023.The names of our processes can sometimes be the thing that keeps adoption low. Here’s a way to rethink that.
OKRs for Service Businesses
Posted on July 31, 2023.You can write objectives and key results for services businesses. Just make sure to focus on the right behaviours. Here is an example.
OKR Pro Tip: Change the question you’re asking
Posted on July 24, 2023.OKRs can be a big change. Reduce the risk by notching small wins. One way is by changing the questions you're asking. Here's how.
Always add numbers to your key results
Posted on July 17, 2023.Quantifying your key results is not only critical to your success but it also tells you when you’re done. Why do teams avoid doing this then?
OKR Success Tip: The Quarterly Check-in
Posted on July 10, 2023.Committing to a new way of working is risky. Reduce that risk by shortening the time between check-ins and course corrections. Here’s how.
OKR Case Study: The Cleveland Clinic
Posted on June 19, 2023.Here's a case study showcasing OKRs in the healthcare space and how they influence the work done at the hospital.
OKRs & B2B Companies
Posted on June 12, 2023.B2B companies often struggle with OKRs because it's not clear whose behavior we want to change. Here's how to fix that.
Scaling OKRs Part 3: One team at a time
Posted on June 5, 2023.Implementing a new goal framework is risky. Here's a way to de-risk it, learn how to improve and then scale it.