Tag: design
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Won’t someone think of the children?
Today’s entry level designers and product managers have an arsenal of AI tools to help them do good work. How…
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The Impact of AI on UX Design Work
UX is being transformed by AI-powered tools that speed up design work—but speed isn’t everything. The real challenge remains: solving…
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OKRs Promote—and Help Facilitate—Good Research and Design
OKRs demand good research. They demand good design. If you’re not conducting research with your customers, how can you possibly…
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The connection between goals and customer centricity
How to tell which companies value design and research based on how they set their corporate goals.
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How do you measure product discovery?
If we’re going to invest in lean ux and product discovery we should be able to measure its impact. Here’s…
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Process Experiments
How to use product thinking to de-risk your agile implementation.
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Talking to customers is not a waste of a developer’s time
Everyone should talk to customers. Most companies buy the idea. They also believe it’s a waste of time with developers.…
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Everyone Must Talk to Customers
Whether you’re a leader, engineer or someone else who isn’t usually associated with “getting to know the customer”, there’s no…
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FAQ: What is shared understanding?
In this short video I answer one of the most commonly asked questions I hear: what is shared understanding and…
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The Magic Interview Question
Get the most relevant stories from your customers with this one, simple question.