Leaving Neo

Posted on December 16, 2015.

Yesterday was my last day at Neo Innovation. In the last 3+ years my colleagues and I worked to build a consulting company that did more than just deliver powerpoint … Continue reading Leaving Neo

Empathy

Posted on January 31, 2011.

I once sat next to a newly-diagnosed MS patient while walking him through an online description of the progression of that disease. It was devastating. Another time I interviewed a … Continue reading Empathy

Agile 2010

Posted on August 15, 2010.

I just returned from a week in hot, sweaty and rainy Orlando, FL where I spent the bulk of my time at the Agile 2010 conference. It was my first … Continue reading Agile 2010

Gut Instincts

Posted on April 20, 2010.

Much is said about education, experience and domain knowledge when discussing the potential quality of a design.  If the designer has the right degrees, a solid cross-section of experience and … Continue reading Gut Instincts