Category: Lean UX
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Strong opinions, loosely held
The key to reducing analysis paralysis and amplifying evidence-based decisions is knowing when to let an idea go.
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Everyone Must Talk to Customers
Whether you’re a leader, engineer or someone else who isn’t usually associated with “getting to know the customer”, there’s no…
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What are you trying to learn?
Doing customer interviews is great! Doing it with a clear sense of what you’re trying to learn is even better.…
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OKR Anti-pattern: Using measures of system behavior
Measuring the performance of our products and services can easily get confused with measuring our users’ behavior. Here’s how to…
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How to use time boxes to design experiments
Running experiments in a corporate environment can be daunting. Here’s one trick to help bring good ideas into perspective.
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Outcomes are the success criteria for your hypotheses
If you’re going to work with hypotheses you need clear success criteria. Outcomes provide the objective lens needed to determine…
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Business Problem Statements vs Opportunity Statements
Defining your work is crucial to creativity, innovation and agility. Here are two templates to help your team do that.
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The Truth Curve
As we experiment we learn and through that learning we earn the right to invest more in our ideas. The…
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FAQ: What does a complete Lean UX canvas look like?
Here is what a complete Lean UX canvas looks like — example and template.
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FAQ: How do I get my organization to try Lean UX?
New ways of working can be risky and scary for large organisations. To increase their chances of adoption and success…