Whether you’re a leader, engineer or someone else who isn’t usually associated with “getting to know the customer”, there's no excuse for not talking to your audience.
What OKRs Mean for Middle ManagersPosted on November 28, 2022.
Middle managers can strongly influence the success of OKRs. Here’s how their job changes to support these new goals.
Everything has an origin. Don’t be afraid to question it.Posted on October 31, 2022.
Just because we've always done things a certain way doesn't mean they still make sense in a modern context. Questioning means improving.
Business Problem Statements vs Opportunity StatementsPosted on October 10, 2022.
Defining your work is crucial to creativity, innovation and agility. Here are two templates to help your team do that.
Scaffolding – solidifying a change with temporary supportsPosted on September 19, 2022.
Sometimes building in seemingly simple supports can strengthen a new way of working in unexpected ways. Here are two.
The Truth CurvePosted on September 12, 2022.
As we experiment we learn and through that learning we earn the right to invest more in our ideas. The Truth Curve makes that obvious.
OKRs EvolvePosted on September 5, 2022.
Fixed goals equal static products and ultimately failed businesses. OKRs encourage agility both in your product and business. Here's how.
FAQ: Is handing off to a tech team agile?Posted on August 22, 2022.
Teams working in large organisations often hand their work off to IT teams to implement. This hurts agility. Here's how to avoid that.
FAQ: How do I get my organization to try Lean UX?Posted on August 15, 2022.
New ways of working can be risky and scary for large organisations. To increase their chances of adoption and success treat them like products.
FAQ: What is shared understanding?Posted on August 1, 2022.
In this short video I answer one of the most commonly asked questions I hear: what is shared understanding and why is it valuable?