How do we create a process where every role has customer access in an effective and sustainable way? Here are some thoughts.
The names of our processes can sometimes be the thing that keeps adoption low. Here’s a way to rethink that.
In the past, we've never doubted that we were going to ship the product. In a continuous world the product is now the variable.
We are always going to make a plan. Inevitably parts of that plan are going to be wrong. What you do at that moment makes all the difference.
User story mapping is a powerful tool for coming up with timely, user-focused key results with your product development team.
Modern product managers are not in charge of the production line in the feature factory. They job is to navigate a product through the uncertainty of idea to production.
How to use product thinking to de-risk your agile implementation.
Everyone should talk to customers. Most companies buy the idea. They also believe it's a waste of time with developers. Here's why they're wrong.
Analysis paralysis is a team momentum killer. Biasing for action builds both learning and decision making chops. Here's how.
Outcomes are measures of behavior. Here's the difference between a business outcome and a user outcome and why it matters.