Tag: Product Management
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AI Made Execution Cheap. That Changes What “Good Work” Looks Like.
Risk and cost of software development no longer carry the weight they used to. The real differentiator now is product…
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What does a “good” AI user experience look like?
This year we’re focusing on two key questions: what does good look like in the AI era? What PM skills…
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Being on the receiving end of AI doesn’t have to suck
Two questions to consider as you work to build AI into your products and services to make sure they enhance…
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We Built Platforms to Empower People. Somewhere Along the Way, They Started Extracting From Us.
AI platforms are inherently built to extract from everything they touch. This is a product decision and it doesn’t have…
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Customer experience is how you win in 2026
In the rush to deploy new tech, like AI, many companies are abandoning or forgetting about the customer experience. This…
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Fundamentals in the age of AI
There’s a strong push for us to completely reinvent how we work now that AI is everywhere. I argue that…
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AI Isn’t Killing Product Discovery — It’s Making It Essential
Product discovery is more important than ever in an AI-driven world. The tools can help us but the process must…
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Finding outcomes for non-deterministic systems
Here’s an easy approach to determining success criteria for AI powered systems
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The Secret to Transformation Isn’t Culture Change. It’s Tool Adaptation.
Change sticks when tools adapt to culture. Don’t fight the system—fit your methods into it and let new ideas quietly…
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Almost Worked Isn’t Good Enough: A Lesson from a Weekend with Splitwise
Seven product pros couldn’t settle expenses with Splitwise. A reminder: if your product doesn’t deliver the value it promises, users…