Tag: Leadership
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How a 60,000 person company scaled their OKRs
Here are 3 takeaways from a case study on a large telco’s implementation of OKRs at scale.
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How I got fired for offering to improve a product
Despite your best intentions, some stakeholders and clients just won’t want to hear how you might improve on their ideas.…
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How I convinced a leadership team to implement Lean UX
Here are 3 simple steps I used to overcome the objections of a leadership team at a financial services company…
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Aligning, Not Cascading, OKRs with an OKR Lineage
Cascading OKRs is an anti-pattern to be avoided in large scale OKR implementations. Here’s what to do instead.
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Revenue isn’t everyone’s goal
An OKR shortcut is to give everyone revenue goals. It doesn’t work. Here’s why.
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Why is it so hard to admit there’s uncertainty in our work?
No matter how much technology improves to help us sense and respond we continue to run up against the risky…
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Want OKRs to succeed? Start with why.
If you don’t explain to your teams why you’re implementing OKRs you risk the failure of the entire effort.
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Measuring what doesn’t matter
We build on the shoulders of giants. That doesn’t mean those giants were flawless. Grove, Doerr and others gave us…
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10 Tips for Building a Customer Obsessed Organization
10 practical tips for building a culture that obsesses over the customer and understands them deeply
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Some products are mandated. They shouldn’t suck.
You’re going to work on projects that don’t make sense to you. This doesn’t mean your work should be of…