Tag: agile
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The connection between goals and customer centricity
How to tell which companies value design and research based on how they set their corporate goals.
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Stop saying MVP
We’ve been using the phrase MVP for over a decade. It’s long lost its true intent. Let’s ditch it in…
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10 Tips for Building a Customer Obsessed Organization
10 practical tips for building a culture that obsesses over the customer and understands them deeply
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10 Challenges to Building a Customer Obsessed Organization
I’ve been working in, with and around product organizations for more than 20 years now. Over time, as with all…
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Making time for product discovery
Most teams want to do product discovery. Most teams struggle to find the time. Here are 3 tips for ensuring…
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Who owns product discovery?
How do we create a process where every role has customer access in an effective and sustainable way? Here are…
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Framework names don’t have to have baggage
The names of our processes can sometimes be the thing that keeps adoption low. Here’s a way to rethink that.
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OKR Success Tip: The Quarterly Check-in
Committing to a new way of working is risky. Reduce that risk by shortening the time between check-ins and course…
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The Product is the Variable
In the past, we’ve never doubted that we were going to ship the product. In a continuous world the product…
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Forget Agile. The goal is agility.
We are always going to make a plan. Inevitably parts of that plan are going to be wrong. What you…