Ways of working

Bias for action

Posted on February 13, 2023.

Analysis paralysis is a team momentum killer. Biasing for action builds both learning and decision making chops. Here's how.

Posted on February 6, 2023.

Outcomes are measures of behavior. Here's the difference between a business outcome and a user outcome and why it matters.

Posted on January 30, 2023.

Despite decades of advice and proof that building learning into our work improves results, organisations are still resistant. Why is that?

Posted on January 23, 2023.

The key to reducing analysis paralysis and amplifying evidence-based decisions is knowing when to let an idea go.

Posted on December 19, 2022.

This is the simplest way to come up with your comprehensive product strategy.

Posted on December 5, 2022.

Doing customer interviews is great! Doing it with a clear sense of what you’re trying to learn is even better. Here’s why.

Posted on October 31, 2022.

Just because we've always done things a certain way doesn't mean they still make sense in a modern context. Questioning means improving.

Posted on October 17, 2022.

If you're going to work with hypotheses you need clear success criteria. Outcomes provide the objective lens needed to determine our next steps.

Posted on October 10, 2022.

Defining your work is crucial to creativity, innovation and agility. Here are two templates to help your team do that.

Posted on September 19, 2022.

Sometimes building in seemingly simple supports can strengthen a new way of working in unexpected ways. Here are two.