3 startups share how they think about and execute customer research and the impact it's had on their business
What should be included in a business case?
Posted on September 4, 2023.Most enterprise companies require business cases to fund work. Most business cases are fabrications. What should we actually put in our business cases?
Who owns product discovery?
Posted on August 21, 2023.How do we create a process where every role has customer access in an effective and sustainable way? Here are some thoughts.
Framework names don’t have to have baggage
Posted on August 7, 2023.The names of our processes can sometimes be the thing that keeps adoption low. Here’s a way to rethink that.
Good Storytelling is Good Product Management
Posted on July 3, 2023.Every artefact and deliverable a product manager creates is an opportunity to tell a story to drive alignment, direction and progress.
Forget Agile. The goal is agility.
Posted on May 15, 2023.We are always going to make a plan. Inevitably parts of that plan are going to be wrong. What you do at that moment makes all the difference.
The OKR Cycle
Posted on May 1, 2023.What does a complete cycle of planning and delivering on OKRs look like. Here's an example.
OKRs and User Story Mapping
Posted on April 24, 2023.User story mapping is a powerful tool for coming up with timely, user-focused key results with your product development team.
Product managers are navigators of uncertainty
Posted on April 17, 2023.Modern product managers are not in charge of the production line in the feature factory. They job is to navigate a product through the uncertainty of idea to production.
Process Experiments
Posted on April 3, 2023.How to use product thinking to de-risk your agile implementation.