Category: ux team
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Do OKRs work with Jobs to Be Done?
Do OKRs work with jobs to be done? They do. Here’s how.
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Racing for the bronze: how to redefine goals for agile teams
If your team is struggling to deliver top-notch work, you’ll need to revisit your definition of done.
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Optimize your process for decision-making, not dogma
Earlier this year I held a webinar panel with Sense & Respond Press author Randy Silver about his new book,…
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There are infinite ways to solve your business problems. Which one is right?
The team works for multiple weeks, sometimes months. And we launch, fingers crossed, looking daily (sometimes hourly) to see if…
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Without psychological safety there is no learning and there is no agility
If teams don’t feel safe sharing what they’ve learned, they’ll never be agile. Psychological safety ensures teams doing discovery can…
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The Hypothesis Prioritization Canvas
How to prioritize your hypothesis so you know what to test first.
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The Lean UX Canvas
(Lean UX Canvas V2 is now live and a brand new video showing how to use the Lean UX Canvas…
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Lean UX in the Enterprise
I’ve spent the past 5 years speaking, teaching, coaching and working with teams aspiring to bring a customer-centric point of…
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Do you really have executive buy-in?
Seven years ago I moved back to the East Coast and took a job at an agency. Before accepting my…
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There is no such thing as UX strategy
2013 saw a lot of discussion around the topic of UX Strategy. In fact, there was at least one conference…