In this short video I answer one of the most commonly asked questions I hear: what is shared understanding and why is it valuable?
The Magic Interview Question
Posted on June 27, 2022.Get the most relevant stories from your customers with this one, simple question.
The Scariest Design Review of My Life
Posted on March 28, 2022.No designer should ever have to fear reviewing their work with a stakeholder. Here's one story of how it happened to me and what I learned.
OKRs AND UX
Posted on December 20, 2021.Objectives and Key Results offer a new opportunity for user experience and design work to make a powerful impact on our products and services
Creating OKRs with the Lean UX Canvas
Posted on October 11, 2021.The Lean UX canvas helps you create your objective and key result statements. Here's where to find them.
What’s new in the latest edition of lean ux?
Posted on October 4, 2021.Here are some of the big highlights from the new 3rd edition of the lean ux book, available now.
The Highest Paid Person’s Opinion
Posted on September 27, 2021.Every company makes decisions based on the highest paid person's opinion. It turns out it's just a hypothesis. Here's how to tame it.
How to use the Lean UX Canvas
Posted on June 28, 2021.This short video explains how to use the Lean UX canvas.
The Work
Posted on June 14, 2021.There’s so much more to product development than writing code. Here is what The Work consists of and why you should make time to do it.
Why your scrum team needs a dedicated designer
Posted on May 24, 2021.Scrum teams fail without dedicated designers. Here’s why.