Interaction design is not respected as a design discipline

Back in February I was lucky enough to attend Interaction 12, the IxDA’s annual conference, in Dublin, Ireland. It was an incredibly well-produced event with lots of thoughtful sessions, interesting people and fun activities. One of those activities was the inaugural Great IxDA Debate. I was lucky enough to be a part of that debate. … Continue reading Interaction design is not respected as a design discipline

What The Karate Kid Can Teach Us About Agile and UX

In the Karate Kid (the first one, aka the good one) the seemingly innocuous Mr. Miyagi takes on wayward Daniel-san and teaches him to totally kick-ass in karate. While the movie is a prized trinket of 80’s pop culture, heartwarming and by all measures a classic at this point in time (it came out in … Continue reading What The Karate Kid Can Teach Us About Agile and UX

Unicorn: a visual designer with UX chops

I was speaking to an entrepreneur the other day when he mentioned he was looking for a "creative director with UX skills." He added,"...someone whose aesthetic I really like." I responded ,"Good luck." Having recently completed a year-long search for just such a person I'd resigned to believe this person was a in fact a … Continue reading Unicorn: a visual designer with UX chops

Why I spent my weekend talking Agile and User Experience

“What are you going to do this weekend?” “I’m going to hang out in the Financial District with a bunch of folks from various disciplines and locations to discuss the intersection of Agile and User Experience.” “All weekend? Um, that sounds like fun.” As it turns out, it was a lot more than fun. More … Continue reading Why I spent my weekend talking Agile and User Experience

Call Their Baby Ugly and 4 Other Tips for Designing with CEO’s

CEO’s can be a tough group to design for – after all, it’s their vision with which you are now entrusted. I've been fortunate enough throughout my career to work closely with several CEO's. From fledgling ideas to high-growth companies like TheLadders (where I’m the Director of User Experience), I’ve whiteboarded, wireframed and prototyped my … Continue reading Call Their Baby Ugly and 4 Other Tips for Designing with CEO’s

11 Ways to Get Better User Feedback

So, as all classic list-type posts must do -- this one goes to 11. Understanding what your customers are saying is critical to the success of your product's evolution. Here are 11 ways that individually provide varying perspectives on the customer's opinion. Combined, they become powerful in providing a 360 degree view of the voice … Continue reading 11 Ways to Get Better User Feedback