7 Steps to Giving the Best Presentation of Your Life

  I give a lot of talks. I’d like to think I’m pretty good at it at this point. But it hasn’t always been this way. Sure, years of playing in bands gave me a level of stage comfort that many must overcome but I was the keyboard player – a sideman. When you’re giving … Continue reading 7 Steps to Giving the Best Presentation of Your Life

Do you really have executive buy-in?

Seven years ago I moved back to the East Coast and took a job at an agency. Before accepting my offer I asked my potentially new boss how much support she believed the agency had for interaction design (they were strong on visual design and content). She replied with a note from the President of … Continue reading Do you really have executive buy-in?

What’s the difference between a business analyst and product manager?

In my consulting practice I visit many companies. In the younger companies (say, 20 years old or younger) the role of the Business Analyst is often non-existent or, at best, a relic of the "early days." In these, usually Agile, companies, product managers lead the charge with product vision, ownership, customer development, competitive analysis and … Continue reading What’s the difference between a business analyst and product manager?

It’s not enough to build a culture your teams can “live with”

I suffer from a chronic condition. It's nothing life-threatening and I am lucky that I have a relatively mild form of it. However, left untreated, it makes day-to-day life quite uncomfortable. I was first diagnosed when I was 22 and for close to 20 years now have been taking one form or another of daily … Continue reading It’s not enough to build a culture your teams can “live with”

There is no such thing as UX strategy

2013 saw a lot of discussion around the topic of UX Strategy. In fact, there was at least one conference on the topic and a string of articles. However, all of this activity around a topic doesn't actually mean it exists. The reality is that there is no such thing as UX strategy. There is … Continue reading There is no such thing as UX strategy

Designers — an untapped pool of Agile leadership

Implementing an agile product development process has many challenges. One that is not regularly addressed is who will lead each of the scrum teams. Many organizations default to the, seemingly obvious, answer of the scrum master. Often ill-defined (even with "certification") this role is essentially the Agile version of the project manager. But Agile teams … Continue reading Designers — an untapped pool of Agile leadership

Interaction design is not respected as a design discipline

Back in February I was lucky enough to attend Interaction 12, the IxDA’s annual conference, in Dublin, Ireland. It was an incredibly well-produced event with lots of thoughtful sessions, interesting people and fun activities. One of those activities was the inaugural Great IxDA Debate. I was lucky enough to be a part of that debate. … Continue reading Interaction design is not respected as a design discipline

I’m leaving TheLadders….and launching Proof!

“Go to the edge of the cliff and jump off. Build your wings on the way down.” -- Fahrenheit 451 author Ray Bradbury     It’s a new year. And even though it’s mostly an arbitrary point in time, there’s a distinct you-should-do-something-important-right-now feeling to this time of year. Coincidentally, I’ve been thinking about making … Continue reading I’m leaving TheLadders….and launching Proof!