Tag: ux

  • Leaving Neo

    Yesterday was my last day at Neo Innovation. In the last 3+ years my colleagues and I worked to build…

  • 3 Challenges Implementing Lean UX in the Enterprise

    Transitioning teams to be more “lean” in their product development is not easy. This is especially true in larger, more…

  • Empathy

    I once sat next to a newly-diagnosed MS patient while walking him through an online description of the progression of…

  • You Don’t Need a UX Portfolio

    “Can they draw straight lines?” That’s what my boss asks me each time I meet a new UX Design candidate.…

  • Designing The Damn Thing

    Over and over again, it seems, practitioners within the User Experience world stir up flame wars and heated debates about…

  • Experiencing the Experience: The Case for Prototyping

    I realized this week that in a traditional web app design scenario there end up being three review cycles: Wireframe…

  • The Battle of Phase 2 vs The Shiny Object

    “We’ll take care of it in Phase 2.” Famous last words. This is the cry of compromise. It’s a phrase…

  • Cigarettes, Wine and Design: a reflection on Euro IA 2010

    September 24-25, 2010 found me in Paris, France attending the 6th installation of the Euro IA summit. I hadn’t been…

  • The Secret Weapon of UX: Copywriting

    I recently finished reading Influence by Robert Cialdini. It’s a 20+ year old book that details core tenets of persuasion…

  • Agile 2010

    I just returned from a week in hot, sweaty and rainy Orlando, FL where I spent the bulk of my…