The Truth Curve

Posted on September 12, 2022.

As we experiment we learn and through that learning we earn the right to invest more in our ideas. The Truth Curve makes that obvious.

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FAQ: What is shared understanding?

Posted on August 1, 2022.

In this short video I answer one of the most commonly asked questions I hear: what is shared understanding and why is it valuable?

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The Scariest Design Review of My Life

Posted on March 28, 2022.

No designer should ever have to fear reviewing their work with a stakeholder. Here's one story of how it happened to me and what I learned.

Why are you working on that?

Posted on February 21, 2022.

Shared purpose and alignment come from a broad understanding of strategy. Here’s how to help your teams know why they are doing their work.

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OKRs AND UX

Posted on December 20, 2021.

Objectives and Key Results offer a new opportunity for user experience and design work to make a powerful impact on our products and services

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Planning work with OKRs

Posted on October 18, 2021.

Planning work with OKRs exposes the uncertainty in software-driven business planning. Here's how to deal with it.