Tag: ux
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What does a “good” AI user experience look like?
This year we’re focusing on two key questions: what does good look like in the AI era? What PM skills…
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Being on the receiving end of AI doesn’t have to suck
Two questions to consider as you work to build AI into your products and services to make sure they enhance…
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Customer experience is how you win in 2026
In the rush to deploy new tech, like AI, many companies are abandoning or forgetting about the customer experience. This…
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Won’t someone think of the children?
Today’s entry level designers and product managers have an arsenal of AI tools to help them do good work. How…
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AI Isn’t Killing Product Discovery — It’s Making It Essential
Product discovery is more important than ever in an AI-driven world. The tools can help us but the process must…
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Almost Worked Isn’t Good Enough: A Lesson from a Weekend with Splitwise
Seven product pros couldn’t settle expenses with Splitwise. A reminder: if your product doesn’t deliver the value it promises, users…
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The best 14 product management resources from this blog
14 product management resources from this blog to help with OKRs, storytelling, product discovery and UX design
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Learning > Winning: Rethinking Experiment Failure
When every experiment “fails,” it’s not the process that’s broken—it’s how you’re learning. Discovery isn’t about winning. It’s about getting…
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How to Scale Research When You Don’t Have Enough Researchers
Good product discovery needs good research. Most teams don’t have enough researchers, so here’s how to scale quality research by…
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The Role of AI in UX Design: Leveraging Technology While Keeping the Human Element
AI tools are revolutionizing UX design by streamlining workflows, but human creativity remains essential for crafting differentiated, innovative experiences that…