Empathy

Posted on January 31, 2011.

I once sat next to a newly-diagnosed MS patient while walking him through an online description of the progression of that disease. It was devastating. Another time I interviewed a long-suffering Psoriasis ¬†patient about her frustration with the lack of progress on treatment. It was infuriating.¬† I once sat next to a job seeker who … Continue reading Empathy