Tag: Product Management
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Talking to customers is not a waste of a developer’s time
Everyone should talk to customers. Most companies buy the idea. They also believe it’s a waste of time with developers.…
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You can’t control your customers’ users
When working in B2B2C it can be tempting to set goals based on end user behavior. That’s risky and may…
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Writing unambiguous objectives
OKRs should have an opinion. Without one, teams lack clear direction. Here’s how to write unambiguous objective statements.
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Bias for action
Analysis paralysis is a team momentum killer. Biasing for action builds both learning and decision making chops. Here’s how.
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What’s the difference between a user outcome and a business outcome?
Outcomes are measures of behavior. Here’s the difference between a business outcome and a user outcome and why it matters.
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Why aren’t learning and experimentation corporate values?
Despite decades of advice and proof that building learning into our work improves results, organisations are still resistant. Why is…
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Declaring Goal Bankruptcy
Start the year by erasing all of your goals and do this instead.
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How One Lawyer Learned To Love OKRs
Everyone makes a product. Everyone has customers. Even those who don’t think they do. Here’s a quick story about making…
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5 Questions to Define Your Product Strategy
This is the simplest way to come up with your comprehensive product strategy.
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Everyone Must Talk to Customers
Whether you’re a leader, engineer or someone else who isn’t usually associated with “getting to know the customer”, there’s no…