Tag: Product Discovery
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Talking to customers is not a waste of a developer’s time
Everyone should talk to customers. Most companies buy the idea. They also believe it’s a waste of time with developers.…
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What’s the difference between a user outcome and a business outcome?
Outcomes are measures of behavior. Here’s the difference between a business outcome and a user outcome and why it matters.
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Everyone Must Talk to Customers
Whether you’re a leader, engineer or someone else who isn’t usually associated with “getting to know the customer”, there’s no…
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What are you trying to learn?
Doing customer interviews is great! Doing it with a clear sense of what you’re trying to learn is even better.…
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How to use time boxes to design experiments
Running experiments in a corporate environment can be daunting. Here’s one trick to help bring good ideas into perspective.
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Outcomes are the success criteria for your hypotheses
If you’re going to work with hypotheses you need clear success criteria. Outcomes provide the objective lens needed to determine…
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Business Problem Statements vs Opportunity Statements
Defining your work is crucial to creativity, innovation and agility. Here are two templates to help your team do that.
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The Truth Curve
As we experiment we learn and through that learning we earn the right to invest more in our ideas. The…
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FAQ: What does a complete Lean UX canvas look like?
Here is what a complete Lean UX canvas looks like — example and template.
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FAQ: Is handing off to a tech team agile?
Teams working in large organisations often hand their work off to IT teams to implement. This hurts agility. Here’s how…