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Customer value and business value are the same thing

Posted on October 25, 2021.

Successful businesses know that making the customer happy is their only concern. Here's why.

Defining value: the most ambiguous word in product development

Posted on January 16, 2019.

One of my favourite questions to ask any new client is, “How do you measure success?” I pose this question to product teams, discipline heads and executives to understand what … Continue reading Defining value: the most ambiguous word in product development

“Everyone is too busy” is not a prioritization strategy

Posted on April 12, 2017.

This post was originally published to my newsletter subscribers (12k of them now). If you’d like to get these updates via email sign up here. A week ago I sent … Continue reading “Everyone is too busy” is not a prioritization strategy

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Blog

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  • OKR and Scrum
  • Declaring Goal Bankruptcy
  • How One Lawyer Learned To Love OKRs
  • 5 Questions to Define Your Product Strategy
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