Tag: Digital Transformation
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NPS is a waste of time. Use these metrics instead.
Ask any executive what the top 3 metrics they watch in their company are and you’ll get some combination of…
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What if “the way we’ve always done things” is the fastest way to agility?
One of the biggest obstacles in changing the way your company works is undoing the years, often decades, of institutionalised…
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No amount of technology will make you “digital”
The next Sense & Respond Press book (our fourth) is going to be Lateral Leadership: A practical guide to managing…
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You suck at OKRs. Here’s why.
This post was originally published to my newsletter subscribers (40k of them now). If you’d like to get these in…
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Digital Transformation Is Not Innovation
Josh Seiden & I are thrilled to announce the launch of Sense & Respond Press. Our newest venture, Sense &…
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Funding agility. What’s the right model?
16 5-star reviews for Sense & Respond: “Gothelf and Seiden starkly highlight that our twentieth-century management systems and practices simply…
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Execs care about revenue. How do we get them to care about outcomes?
This post was originally published to my newsletter subscribers (12k of them now). If you’d like to get these in…
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Tech-only Agile? You’re going to fail.
No more waiting! Sense & Respond is here and available. After two and a half years of work, Josh Seiden…
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Maintaining the winds of (digital) change
Here’s a picture of a badass goat I saw in the Dutch town of Bergen last month. The honey badger…