Ask any executive what the top 3 metrics they watch in their company are and you’ll get some combination of revenue and sales metrics and, of course, the company’s NPS. … Continue reading NPS is a waste of time. Use these metrics instead.
What if “the way we’ve always done things” is the fastest way to agility?
Posted on September 12, 2018.One of the biggest obstacles in changing the way your company works is undoing the years, often decades, of institutionalised inertia of “the way things have always been done.” There’s … Continue reading What if “the way we’ve always done things” is the fastest way to agility?
No amount of technology will make you “digital”
Posted on March 19, 2018.The next Sense & Respond Press book (our fourth) is going to be Lateral Leadership: A practical guide to managing agile teams by Tim Herbig.Sometimes you’re not in a position … Continue reading No amount of technology will make you “digital”
You suck at OKRs. Here’s why.
Posted on February 9, 2018.This post was originally published to my newsletter subscribers (40k of them now). If you’d like to get these in your inbox sign up here Every company I work with … Continue reading You suck at OKRs. Here’s why.
Digital Transformation Is Not Innovation
Posted on October 30, 2017.Josh Seiden & I are thrilled to announce the launch of Sense & Respond Press. Our newest venture, Sense & Respond Press, publishes short, beautiful, actionable books by leading practitioners … Continue reading Digital Transformation Is Not Innovation
Funding agility. What’s the right model?
Posted on October 2, 2017.16 5-star reviews for Sense & Respond: “Gothelf and Seiden starkly highlight that our twentieth-century management systems and practices simply cannot function in a world of constant change. In this … Continue reading Funding agility. What’s the right model?
Execs care about revenue. How do we get them to care about outcomes?
Posted on July 17, 2017.This post was originally published to my newsletter subscribers (12k of them now). If you’d like to get these in your inbox sign up here. If there’s one metric that … Continue reading Execs care about revenue. How do we get them to care about outcomes?
Tech-only Agile? You’re going to fail.
Posted on February 8, 2017.No more waiting! Sense & Respond is here and available. After two and a half years of work, Josh Seiden and I share our principles for the next century of … Continue reading Tech-only Agile? You’re going to fail.
Maintaining the winds of (digital) change
Posted on August 5, 2016.Here’s a picture of a badass goat I saw in the Dutch town of Bergen last month. The honey badger has nothing on this goat. I’m often asked how to … Continue reading Maintaining the winds of (digital) change