I hope this finds you and your loved ones safe and healthy. A month ago I was sitting in a restaurant in London with a group of friends enjoying dinner, catching up on what we’ve been up to and taking turns holding one friend’s new baby. It was a ton of fun and we were … Continue reading How are businesses pivoting in the pandemic? Here are 3 inspirational examples
Design work sometimes feels slow, and not well suited to quick agile cadences and Scrum events. Learn UX techniques that fit beautifully into Scrum, and practice these techniques with a cross functional team in class.
Design work sometimes feels slow, and not well suited to quick agile cadences and Scrum events. Learn UX techniques that fit beautifully into Scrum, and practice these techniques with a cross functional team in class.
Late last month, after a particularly frustrating meeting I posted the following tweet: It turned out, not surprisingly, that I wasn’t the only one dealing with this failed project management approach. Many people reached out with virtual “high 5’s” and, more importantly, questions about how this could be so obvious to those of us who … Continue reading Fixed time, fixed scope projects always end in 1 of 3 ways. None of them good.
Ask any executive what the top 3 metrics they watch in their company are and you’ll get some combination of revenue and sales metrics and, of course, the company’s NPS. Net Promoter Score, a measure of customer satisfaction and loyalty, is so widespread and common that over two-thirds of the Fortune 1000 claim to use … Continue reading NPS is a waste of time. Use these metrics instead.
One of the biggest obstacles in changing the way your company works is undoing the years, often decades, of institutionalised inertia of “the way things have always been done.” There’s comfort in doing things the same way. It made us successful. It made us big! And, perhaps the most persuasive argument: no one ever got … Continue reading What if “the way we’ve always done things” is the fastest way to agility?
The next Sense & Respond Press book (our fourth) is going to be Lateral Leadership: A practical guide to managing agile teams by Tim Herbig.Sometimes you’re not in a position of authority yet you still need to lead a team. Tim shares his experience and insight on how to be an effective product leader even … Continue reading No amount of technology will make you “digital”
This post was originally published to my newsletter subscribers (13k of them now). If you’d like to get these in your inbox sign up here Every company I work with these days claims to be using or trying to use Objectives and Key Results. Conceived at Intel and popularised by John Doerr and more recently … Continue reading You suck at OKRs. Here’s why.
Josh Seiden & I are thrilled to announce the launch of Sense & Respond Press. Our newest venture, Sense & Respond Press, publishes short, beautiful, actionable books by leading practitioners in the field of innovation, digital transformation, product management, and design. Our readers are smart, busy, practical innovators. Our authors are experts working in the … Continue reading Digital Transformation Is Not Innovation
16 5-star reviews for Sense & Respond:“Gothelf and Seiden starkly highlight that our twentieth-century management systems and practices simply cannot function in a world of constant change. In this insightful and practical book, they provide crucial principles and techniques for becoming a ‘sense and respond’ organization.” — Rita Gunther McGrathYou should grab a copy here and buy … Continue reading Funding agility. What’s the right model?