Your company’s digital transformation diet should consist of a mix of fast food type trainings and long-term transformation diets supported by coaches. Here’s why.
Inspect and adapt, with respect
Posted on August 2, 2021.We all know go to the gemba tell us to go and see and we inspect and adapt. But there’s another part to it — showing respect to the people we seek to improve. Here’s why.
Humility is the key to agile culture
Posted on April 12, 2021.Humility is the key to leading and building agile teams and organizations. Here’s why.
There are no victims in an agile transformation
Posted on February 22, 2021.Leading with negativity -- as a victim of your agile transformation -- is a sure fire recipe for it failing.
Volkswagen’s electric car ambitions: a Sense & Respond case study
Posted on January 25, 2021.Volkswagen's electric vehicle ambitions reveal how their manufacturing history gets in the way of their technological success.
How are businesses pivoting in the pandemic? Here are 3 inspirational examples
Posted on April 6, 2020.I hope this finds you and your loved ones safe and healthy. A month ago I was sitting in a restaurant in London with a group of friends enjoying dinner, catching up on what we’ve been up to and taking turns holding one friend’s new baby. It was a ton of fun and we were … Continue reading How are businesses pivoting in the pandemic? Here are 3 inspirational examples
Professional Scrum with UX 2-Day Workshop (Scrum.org Certified) – Munich
Design work sometimes feels slow, and not well suited to quick agile cadences and Scrum events. Learn UX techniques that fit beautifully into Scrum, and practice these techniques with a cross functional team in class.
Professional Scrum with UX 2-Day Workshop (Scrum.org Certified) – Madrid
Design work sometimes feels slow, and not well suited to quick agile cadences and Scrum events. Learn UX techniques that fit beautifully into Scrum, and practice these techniques with a cross functional team in class.
Fixed time, fixed scope projects always end in 1 of 3 ways. None of them good.
Posted on February 7, 2019.Late last month, after a particularly frustrating meeting I posted the following tweet: It turned out, not surprisingly, that I wasn’t the only one dealing with this failed project management approach. Many people reached out with virtual “high 5’s” and, more importantly, questions about how this could be so obvious to those of us who … Continue reading Fixed time, fixed scope projects always end in 1 of 3 ways. None of them good.
NPS is a waste of time. Use these metrics instead.
Posted on December 19, 2018.Ask any executive what the top 3 metrics they watch in their company are and you’ll get some combination of revenue and sales metrics and, of course, the company’s NPS. Net Promoter Score, a measure of customer satisfaction and loyalty, is so widespread and common that over two-thirds of the Fortune 1000 claim to use … Continue reading NPS is a waste of time. Use these metrics instead.