There are efficiency metrics in certain organizations that don’t fall neatly into the OKR template, “Who does what by how much?” If we’re setting goals for a team that manages these types of metrics, how do we reconcile that with measuring human behavior.
Blog
Case Study: How 3 startups built their customer discovery practice
Posted on September 11, 2023.3 startups share how they think about and execute customer research and the impact it's had on their business
What should be included in a business case?
Posted on September 4, 2023.Most enterprise companies require business cases to fund work. Most business cases are fabrications. What should we actually put in our business cases?
Some products are mandated. They shouldn’t suck.
Posted on August 28, 2023.You’re going to work on projects that don’t make sense to you. This doesn’t mean your work should be of a lower quality. Here’s why.
Who owns product discovery?
Posted on August 21, 2023.How do we create a process where every role has customer access in an effective and sustainable way? Here are some thoughts.
UX Designers Should Write OKRs
Posted on August 14, 2023.Don’t write your OKRs without involving a UX designer. They are the staunches advocate for customer behavior goals.
Framework names don’t have to have baggage
Posted on August 7, 2023.The names of our processes can sometimes be the thing that keeps adoption low. Here’s a way to rethink that.
OKRs for Service Businesses
Posted on July 31, 2023.You can write objectives and key results for services businesses. Just make sure to focus on the right behaviours. Here is an example.
OKR Pro Tip: Change the question you’re asking
Posted on July 24, 2023.OKRs can be a big change. Reduce the risk by notching small wins. One way is by changing the questions you're asking. Here's how.
Always add numbers to your key results
Posted on July 17, 2023.Quantifying your key results is not only critical to your success but it also tells you when you’re done. Why do teams avoid doing this then?