Category: product strategy
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SAFe Was Bad for Agility. For AI, It’s Catastrophic.
SAFe, the scaled agile framework, was designed for predictability. AI can’t afford to work that way.
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You Can Quantify Cost. Here Are Four Ways to Measure Judgment.
AI made building cheap. Judgment is the new differentiator. Here’s a 4-part rubric to make product taste visible, scorable, and…
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AI Made Relationships, Not Features, the Last Defensible Advantage
AI commoditized features. The last defensible moat is the relationship you build with customers — through history, context, trust, and…
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AI rewards provisional decisions, not perfect ones
More than ever, AI now makes ship fast, learn fast the only way to survive in the market — even…
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From debate to demonstration
Our debates used to argue over direction, now we can use those same conversations to decide what we need to…
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What does a “good” AI user experience look like?
This year we’re focusing on two key questions: what does good look like in the AI era? What PM skills…
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Being on the receiving end of AI doesn’t have to suck
Two questions to consider as you work to build AI into your products and services to make sure they enhance…
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We Built Platforms to Empower People. Somewhere Along the Way, They Started Extracting From Us.
AI platforms are inherently built to extract from everything they touch. This is a product decision and it doesn’t have…
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Customer experience is how you win in 2026
In the rush to deploy new tech, like AI, many companies are abandoning or forgetting about the customer experience. This…
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Finding outcomes for non-deterministic systems
Here’s an easy approach to determining success criteria for AI powered systems