How do we create a process where every role has customer access in an effective and sustainable way? Here are some thoughts.
Process Experiments
Posted on April 3, 2023.How to use product thinking to de-risk your agile implementation.
How to use time boxes to design experiments
Posted on October 24, 2022.Running experiments in a corporate environment can be daunting. Here's one trick to help bring good ideas into perspective.
The Truth Curve
Posted on September 12, 2022.As we experiment we learn and through that learning we earn the right to invest more in our ideas. The Truth Curve makes that obvious.
The Magic Interview Question
Posted on June 27, 2022.Get the most relevant stories from your customers with this one, simple question.
The Scariest Design Review of My Life
Posted on March 28, 2022.No designer should ever have to fear reviewing their work with a stakeholder. Here's one story of how it happened to me and what I learned.
How Do OKRs Work with Big Bang Releases
Posted on March 7, 2022.There are some products that have to be shipped as one big release. This article explains how to make big bang releases work with OKRs.
Storytelling – A Product Manager’s Secret Weapon
Posted on January 31, 2022.Processes, methods and deliverables receive the heavy focus of product management training but without a compelling story they can all fail.
OKRs AND UX
Posted on December 20, 2021.Objectives and Key Results offer a new opportunity for user experience and design work to make a powerful impact on our products and services
Incentives vs The Right Behavior
Posted on December 6, 2021.Managing to outcomes works well if we're also monitoring negative behavior. If we're not, we risk real world negative consequences.