Leading with negativity -- as a victim of your agile transformation -- is a sure fire recipe for it failing.
There are always excuses for why our teams can’t innovate or be agile. Constraints shouldn’t be one of them. In fact, they can be the source of these desired qualities. Here’s why.
Visualizing a system is the fastest way to build shared understanding. Here's why.
How to continuously reinvent yourself with Michael Bungay Stanier
Elite speaking coach Bill Smartt and I spend an hour discussing how to tell a compelling story, even from your home office.
If your team is struggling to deliver top-notch work, you'll need to revisit your definition of done.
The team works for multiple weeks, sometimes months. And we launch, fingers crossed, looking daily (sometimes hourly) to see if our predictions were correct. But the customers don’t come at the level we predicted, and the numbers don’t move quite in the directions we’d hoped.
Celebrity photographer Mathieu Bitton is forever employable. Read his story.
For as long as I've been working professionally the visual metaphor for moving customers through an experience has been The Funnel. The idea being that we have the most amount of people engaged at the beginning of an experience and as the experience goes on, fewer and fewer people are still participating in it. You've … Continue reading Metrics Mountain: A realistic visualisation of any customer lifecycle metrics
(Lean UX Canvas V2 is now live) In most of my work these days I don't often use an official canvas. I prefer to pick and choose the assumptions that can be found on the Business Model Canvas, Lean Canvas and others as appropriate for the client, project or initiative I'm working on and weave them together … Continue reading The Lean UX Canvas