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The Scariest Design Review of My Life

Posted on March 28, 2022.

No designer should ever have to fear reviewing their work with a stakeholder. Here's one story of how it happened to me and what I learned.

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How Do OKRs Work with Big Bang Releases

Posted on March 7, 2022.

There are some products that have to be shipped as one big release. This article explains how to make big bang releases work with OKRs.

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UX and OKRs

Posted on December 20, 2021.

Objectives and Key Results offer a new opportunity for user experience and design work to make a powerful impact on our products and services

Incentives vs The Right Behavior

Posted on December 6, 2021.

Managing to outcomes works well if we're also monitoring negative behavior. If we're not, we risk real world negative consequences.

The Work

Posted on June 14, 2021.

There’s so much more to product development than writing code. Here is what The Work consists of and why you should make time to do it.