Scrum teams fail without dedicated designers. Here’s why.
If you're not getting the kind of creativity and innovation you know your team can deliver, reframe your requests to them in this one simple way.
Do the work to define what will make your user interfaces and experiences, intuitive, compelling and successful.
Not everyone wants to do product discovery but everybody should. Here's a story about one way I convinced a group of reluctant developers to meet their users.
Do OKRs work with jobs to be done? They do. Here's how.
Leading with negativity -- as a victim of your agile transformation -- is a sure fire recipe for it failing.
There are always excuses for why our teams can’t innovate or be agile. Constraints shouldn’t be one of them. In fact, they can be the source of these desired qualities. Here’s why.
Visualizing a system is the fastest way to build shared understanding. Here's why.
How to continuously reinvent yourself with Michael Bungay Stanier
Elite speaking coach Bill Smartt and I spend an hour discussing how to tell a compelling story, even from your home office.