Tag: user experience
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What does a “good” AI user experience look like?
This year we’re focusing on two key questions: what does good look like in the AI era? What PM skills…
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Does being customer-centric risk the success of the business?
Every time you make a business decision it affects the customer. Arguing that being “customer-centric” in short-sighted risks an exodus…
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The Truth Curve
As we experiment we learn and through that learning we earn the right to invest more in our ideas. The…
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The Magic Interview Question
Get the most relevant stories from your customers with this one, simple question.
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Inspect and adapt, with respect
We all know go to the gemba tell us to go and see and we inspect and adapt. But there’s…
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The Work
There’s so much more to product development than writing code. Here is what The Work consists of and why you…
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Why your scrum team needs a dedicated designer
Scrum teams fail without dedicated designers. Here’s why.
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“Intuitive UI” is not a feature
Do the work to define what will make your user interfaces and experiences, intuitive, compelling and successful.
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Without psychological safety there is no learning and there is no agility
If teams don’t feel safe sharing what they’ve learned, they’ll never be agile. Psychological safety ensures teams doing discovery can…
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Here is how UX Design Integrates with Agile and Scrum
(Part 2 of this post can be found here.) Despite having co-written an award-winning book on the topic and lecturing,…