I own two cars - a Chrysler and a Volkswagen. Periodically they both need to be serviced. I go to the dealerships because of warranty requirements. The Volkswagen dealer is … Continue reading Customer Service: The defining quality of service design
I own two cars - a Chrysler and a Volkswagen. Periodically they both need to be serviced. I go to the dealerships because of warranty requirements. The Volkswagen dealer is … Continue reading Customer Service: The defining quality of service design