Constraints are the hidden source of innovation

Posted on January 18, 2021.

There are always excuses for why our teams can’t innovate or be agile. Constraints shouldn’t be one of them. In fact, they can be the source of these desired qualities. Here’s why.

If we're managing to outcomes, how do we know we're doing a good job?

Posted on January 12, 2020.

Part of the reason organisations struggle to switch to managing to outcomes is that its difficult to measure employee performance. Once that becomes difficult, how do we know someone did a good job? How do we know if that person should receive a raise? A promotion?

3 examples of non-product work reframed with outcomes

Do HR, Finance and Legal make products?

Posted on July 18, 2019.

Teams that don't make customer facing work still work on "products" and have "customers." This article explains how to think about this kind of work - from HR, Legal, Finance et al - in a new light.