Teams that don't make customer facing work still work on "products" and have "customers." This article explains how to think about this kind of work - from HR, Legal, Finance et al - in a new light.
16 5-star reviews for Sense & Respond:“Gothelf and Seiden starkly highlight that our twentieth-century management systems and practices simply cannot function in a world of constant change. In this insightful and practical book, they provide crucial principles and techniques for becoming a ‘sense and respond’ organization.” — Rita Gunther McGrathYou should grab a copy here and buy … Continue reading Funding agility. What’s the right model?