Processes, methods and deliverables receive the heavy focus of product management training but without a compelling story they can all fail.
Objectives and Key Results offer a new opportunity for user experience and design work to make a powerful impact on our products and services
There’s so much more to product development than writing code. Here is what The Work consists of and why you should make time to do it.
I recently finished reading Influence by Robert Cialdini. It's a 20+ year old book that details core tenets of persuasion in human psychology, how they work, why they work and how to "defend" against them. It was a fascinating read and one that made me completely rethink the way I design experiences and even approach … Continue reading The Secret Weapon of UX: Copywriting