Blog
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In an AI World, Permission Is the Slowest Bottleneck
We sought permission to reduce the risk of building the wrong thing because being wrong was expensive. That’s no longer…
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AI Made Execution Cheap. That Changes What “Good Work” Looks Like.
Risk and cost of software development no longer carry the weight they used to. The real differentiator now is product…
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“Trust but verify” with Agentic AI
The smarter AI gets, the better we have to get an ensuring the work it’s producing is representative of our…
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What does a “good” AI user experience look like?
This year we’re focusing on two key questions: what does good look like in the AI era? What PM skills…
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Being on the receiving end of AI doesn’t have to suck
Two questions to consider as you work to build AI into your products and services to make sure they enhance…
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AI, MVPs and the Appetite for Great Design
AI helps designers visualize a bolder design vision. Companies still need to develop their appetite for this great design.
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What if there’s no behavior change to measure?
Sometimes the work we do isn’t supposed to be visible to our users. Here are a couple of ways to…
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We Built Platforms to Empower People. Somewhere Along the Way, They Started Extracting From Us.
AI platforms are inherently built to extract from everything they touch. This is a product decision and it doesn’t have…
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Customer experience is how you win in 2026
In the rush to deploy new tech, like AI, many companies are abandoning or forgetting about the customer experience. This…
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Agile in the age of AI
Agile is out! AI is in! Does that mean we’ve wasted 20 years on a useless framework? No. In fact,…