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Live Online Class: Shared Understanding: Leading cross-functional teams for maximum agility – November 2019

November 1 - November 22


Josh presenting

Jeff Gothelf and Josh Seiden have teamed up to create this brand new, hands-on, small group and highly-interactive live online course for team leaders, managers and executives. Class size is deliberately small to ensure a high levels of attention for each student.

This course was specifically designed for those of you who cannot travel to a workshop or commit a full day or two of your time away from the office or home to attend a training.

We have taken the learnings we’ve developed from our experience as executive and team coaches, product managers and entrepreneurs and have broken them out into this 4-week course on Shared Understanding and how to lead cross-functional teams to develop it, in turn maximizing their agility. We designed the course to teach the background behind shared understanding and cross-functional collaboration, how they enable agility, the challenges to leading and managing these teams and what to do about it.


How will it work?

  • There will be one weekly session
  • The course runs four weeks
  • Start date for this cohort is November 1, 2019
  • Subsequent sessions will be on November 8, 15 & 22
  • Each session will start at 12:00PM Eastern / 17:00 GMT / 18:00 CET / 21:30 IST (India)
  • Each session will run 3 hours
  • We will be using Zoom as our primary tool with exercises taking place within Zoom and also in other tools like Mural, Google Docs, Miro, et al
  • Each cohort will be divided into working groups
  • Each working group will have an assignment to complete between sessions
  • Jeff and Josh will deliver the content together, live via Zoom during each of the weekly sessions
  • Jeff and Josh will be available to each cohort via a Slack channel dedicated to the course and cohort during the 4-week course and beyond for an additional 3 months
  • To participate successfully you will need a computer with a webcam, microphone, headphones and good internet connection

Sense & Respond

This course was deliberately designed for project managers, product owners, leaders of teams, and executives in any industry and working on any kind of product — not just digital ones — to demonstrate how your teams can immediately increase their agility and how to deal with the challenges that cross-functional collaboration can cause.

What will I learn?

  • Why we need to change the way we staff and lead teams
  • What a cross-functional team looks like
  • How cross-functional collaboration builds shared understanding
  • Why a Sense & Respond model is at the heart of your team’s shared understanding and how to implement it
  • The challenges of leading cross-functional teams
  • How to build team working agreements to create alignment
  • How to use empathy maps to build empathy for colleagues and other disciplines you may not be familiar with
  • Interviewing techniques for managers
  • How to develop an outcome-based model for defining the success of your internal and process initiatives
  • How to lead specialists outside of your core discipline
  • How to build collaborative work plans
  • Feedback and critique techniques

What do I get besides the class?

Every student, in addition to participating in the course live online with Josh and Jeff, will also get:

  • All the slides presented throughout the course
  • Access to all the templates, examples and guides used during the course
  • A dedicated Slack channel for your class cohort to discuss course assignments during class and maintain beyond class. Josh and Jeff will join this channel.
  • Email access to Jeff and Josh throughout the course
  • Digital copies of Josh and Jeff’s book, Sense & Respond
  • All the benefits of learning from the comfort of your own home without airport hassles, travel time away from family and work and a reduced cost 🙂

Who is teaching this course?

The instructors for this course are Jeff Gothelf and Josh Seiden. Josh and Jeff are the co-authors of the award-winning book Lean UX and the Harvard Business Review Press book, Sense & Respond. Both Josh and Jeff are veteran designers, product managers and team leaders with a combined 45 years of experience between them building successful products, agile teams and organizations.

Headshot of Jeff Gothelf and Josh Seiden

Still have questions? We’d love to hear them. Just ask. You can also leave a comment on this event and we will answer it publicly.


November 1
November 22
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Live Online Class
Your desk
Webcam, microphone, headphones, Everywhere


Jeff Gothelf


25 available
Single seat -- Live Online -- Shared Understanding Online Course990.001 seat for Shared Understanding: Leading cross-functional teams for maximum agility Live Online Class with Jeff Gothelf and Josh Seiden


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