Get the most relevant stories from your customers with this one, simple question.
The Scariest Design Review of My Life
Posted on March 28, 2022.No designer should ever have to fear reviewing their work with a stakeholder. Here's one story of how it happened to me and what I learned.
3 Questions About OKRs
Posted on December 27, 2021.Can you practice OKRs in regulated environments, in multinational corporations and with leaders who don't give specfific goals. In short, yes.
OKRs AND UX
Posted on December 20, 2021.Objectives and Key Results offer a new opportunity for user experience and design work to make a powerful impact on our products and services
“Intuitive UI” is not a feature
Posted on April 26, 2021.Do the work to define what will make your user interfaces and experiences, intuitive, compelling and successful.
Humility is the key to agile culture
Posted on April 12, 2021.Humility is the key to leading and building agile teams and organizations. Here’s why.
Do OKRs work with Jobs to Be Done?
Posted on March 15, 2021.Do OKRs work with jobs to be done? They do. Here's how.
Racing for the bronze: how to redefine goals for agile teams
Posted on November 9, 2020.If your team is struggling to deliver top-notch work, you'll need to revisit your definition of done.
Optimize your process for decision-making, not dogma
Posted on October 19, 2020.Just because it's part of The Process doesn't mean it's the best way to do things. Earlier this year I held a webinar panel with Sense & Respond Press author … Continue reading Optimize your process for decision-making, not dogma
Without psychological safety there is no learning and there is no agility
Posted on September 1, 2020.If teams don’t feel safe sharing what they’ve learned, they’ll never be agile. Psychological safety ensures teams doing discovery can implement the feedback they learn in the process anda truly be agile.