In anticipation of the launch of my new book, Forever Employable, I’ll be sharing a series of interviews and stories from people from all different professions who have created a platform for themselves to make them forever employable. In this episode, I speak with Stephen Shedletzky, brand director and igniter at Simon Sinek. We succeed … Continue reading Forever Employable Stories: Stephen Shedletzky, Brand Director and Igniter at Simon Sinek
In anticipation of the launch of my new book, Forever Employable, I’ll be sharing a series of interviews and stories from people from all different professions who have created a platform for themselves to make them forever employable. In this episode, I speak with Alden Mills, ex-Navy Seal, entrepreneur, author and motivational speaker. Nobody defines … Continue reading Forever Employable Stories: Alden Mills, ex-Navy Seal, entrepreneur, author & speaker
(Want to get this article in your inbox? I publish one article a month and share it in my newsletter first. You can sign up here and join 14k other subscribers.) Hey folks - Two weeks ago I found myself at the center of a debate with a client about the benefits and drawbacks of … Continue reading Velocity should be renamed “future tech debt”
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It's been 3 years since the Lean UX Canvas was published. It was time for an update.
At this point in its lifecycle, Agile is in the mass adoption phase. Whenever I’m in front of an audience or teaching a workshop and I ask, “How many of you work using Agile processes?” 100% of the hands in the room go up. The honest people in the room will still hold their hand … Continue reading The top 10 rebuttals to: “Agile is great. But it won’t work here.”
After more than a year of work, I’m thrilled to announce the launch of this joint effort between Scrum.org, Josh Seiden and myself. The Professional Scrum with UX certified class starts to answer the questions scrum practitioners from all disciplines have been asking. How does design work fit into sprints? What does “done” mean for … Continue reading 5 Rules for Integrating UX with Agile Scrum
Late last month, after a particularly frustrating meeting I posted the following tweet: It turned out, not surprisingly, that I wasn’t the only one dealing with this failed project management approach. Many people reached out with virtual “high 5’s” and, more importantly, questions about how this could be so obvious to those of us who … Continue reading Fixed time, fixed scope projects always end in 1 of 3 ways. None of them good.
One of my favourite questions to ask any new client is, “How do you measure success?” I pose this question to product teams, discipline heads and executives to understand what the organisation values and what they reward. One hundred percent of the time the initial response is, “That’s a great question.” After giving it some … Continue reading Defining value: the most ambiguous word in product development
Ask any executive what the top 3 metrics they watch in their company are and you’ll get some combination of revenue and sales metrics and, of course, the company’s NPS. Net Promoter Score, a measure of customer satisfaction and loyalty, is so widespread and common that over two-thirds of the Fortune 1000 claim to use … Continue reading NPS is a waste of time. Use these metrics instead.