Forever Employable Stories: Alden Mills, ex-Navy Seal, entrepreneur, author & speaker

Posted on May 28, 2020.

In anticipation of the launch of my new book, Forever Employable, I’ll be sharing a series of interviews and stories from people from all different professions who have created a platform for themselves to make them forever employable. In this episode, I speak with Alden Mills, ex-Navy Seal, entrepreneur, author and motivational speaker. Nobody defines … Continue reading Forever Employable Stories: Alden Mills, ex-Navy Seal, entrepreneur, author & speaker

Metrics Mountain: A realistic visualisation of any customer lifecycle metrics

Posted on December 13, 2019.

For as long as I've been working professionally the visual metaphor for moving customers through an experience has been The Funnel. The idea being that we have the most amount of people engaged at the beginning of an experience and as the experience goes on, fewer and fewer people are still participating in it. You've … Continue reading Metrics Mountain: A realistic visualisation of any customer lifecycle metrics

The Lean UX Canvas

Posted on December 15, 2016.

(Lean UX Canvas V2 is now live and a brand new video showing how to use the Lean UX Canvas is now available.) In most of my work these days I don't often use an official canvas. I prefer to pick and choose the assumptions that can be found on the Business Model Canvas, Lean Canvas and … Continue reading The Lean UX Canvas

Lean UX in the Enterprise

Posted on December 1, 2015.

I've spent the past 5 years speaking, teaching, coaching and working with teams aspiring to bring a customer-centric point of view to their product development processes. Some have seen great success. Some, despite strong desire and a willingness to adapt have struggled. The challenges the successful teams have overcome have rarely been tactical ones. They've … Continue reading Lean UX in the Enterprise

Agile doesn’t have a brain

Posted on October 6, 2014.

  My friend Bill Scott once said at a conference, "Agile doesn't have a brain." What he meant by that is due to Agile's software engineering roots many organizations that have adopted Scrum, XP and similar methodologies have done so through their engineering departments. This has led to the creation of amazing software development departments that … Continue reading Agile doesn’t have a brain

Purity vs. Pragmatism

Posted on October 1, 2013.

  “That’s not Agile!”   “We’re not being lean enough.”   “We’re not supposed to make deliverables!”   Sound familiar? I hear these statements all the time from teams moving towards a more evidence-based approach to product discovery, conception and production. Somewhere, someone made a decision for the teams to now “do Agile & Lean” … Continue reading Purity vs. Pragmatism

Take that meeting…

Posted on September 17, 2012.

"I don't really use LinkedIn or Twitter." "I don't go to meetups." "I don't really have time to meet people." These are just a few of the phrases I hear all the time from people I come across -- whether they're in tech or otherwise. And it shocks me. I have long lost count of … Continue reading Take that meeting…