Just because it's part of The Process doesn't mean it's the best way to do things. Earlier this year I held a webinar panel with Sense & Respond Press author … Continue reading Optimize your process for decision-making, not dogma
Forever Employable Stories: Alden Mills, ex-Navy Seal, entrepreneur, author & speakerPosted on May 28, 2020.
In anticipation of the launch of my new book, Forever Employable, I’ll be sharing a series of interviews and stories from people from all different professions who have created a … Continue reading Forever Employable Stories: Alden Mills, ex-Navy Seal, entrepreneur, author & speaker
How are businesses pivoting in the pandemic? Here are 3 inspirational examplesPosted on April 6, 2020.
I hope this finds you and your loved ones safe and healthy. A month ago I was sitting in a restaurant in London with a group of friends enjoying dinner, … Continue reading How are businesses pivoting in the pandemic? Here are 3 inspirational examples
Metrics Mountain: A realistic visualisation of any customer lifecycle metricsPosted on December 13, 2019.
For as long as I've been working professionally the visual metaphor for moving customers through an experience has been The Funnel. The idea being that we have the most amount … Continue reading Metrics Mountain: A realistic visualisation of any customer lifecycle metrics
The Lean UX CanvasPosted on December 15, 2016.
(Lean UX Canvas V2 is now live and a brand new video showing how to use the Lean UX Canvas is now available.) In most of my work these days I don't … Continue reading The Lean UX Canvas
Lean UX in the EnterprisePosted on December 1, 2015.
I've spent the past 5 years speaking, teaching, coaching and working with teams aspiring to bring a customer-centric point of view to their product development processes. Some have seen great … Continue reading Lean UX in the Enterprise
Agile doesn’t have a brainPosted on October 6, 2014.
My friend Bill Scott once said at a conference, "Agile doesn't have a brain." What he meant by that is due to Agile's software engineering roots many organizations that have … Continue reading Agile doesn’t have a brain
Purity vs. PragmatismPosted on October 1, 2013.
“That’s not Agile!” “We’re not being lean enough.” “We’re not supposed to make deliverables!” Sound familiar? I hear these statements all the time from teams moving … Continue reading Purity vs. Pragmatism
Announcing Lean Day: UX – A Lean UX conference in New York CityPosted on December 15, 2012.
I'm very proud to announce the launch of Lean Day: UX - a one day, single track Lean UX conference taking place on March 1st, 2013 in New York City. … Continue reading Announcing Lean Day: UX – A Lean UX conference in New York City
Take that meeting…Posted on September 17, 2012.
"I don't really use LinkedIn or Twitter." "I don't go to meetups." "I don't really have time to meet people." These are just a few of the phrases I hear … Continue reading Take that meeting…