Category: ROI
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Building In-House Innovation Teams: Transparency
In the first post of the series I discussed the basic building blocks of a successful in-house innovation team: small,…
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Adding Game Mechanics To Agile Processes Part 2: Limiting In-Flight Cards
In the second part of this two-part series on adding game mechanics to Agile (read Part 1) processes, I want…
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Adding Game Mechanics to Agile Processes Part 1: Card Aging
Seems like everybody wants to gamify everything these days. Far be it for me to not jump on this bandwagon…
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Why I spent my weekend talking Agile and User Experience
“What are you going to do this weekend?” “I’m going to hang out in the Financial District with a bunch…
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The Secret Weapon of UX: Copywriting
I recently finished reading Influence by Robert Cialdini. It’s a 20+ year old book that details core tenets of persuasion…
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Informing or Influencing?
Recently, a point of view was brought to my attention that the vast majority of the contributions of user experience…